For when you need assistance as soon as possible, remote support can quickly and efficiently solve whatever tech issue you may be having. If you’re needing help as quickly as possible, scheduling permitted, we will be able to help you over the phone to troubleshoot most surface level issues. If the issue is a bit more complex and needs a more “hands on” approach, we will walk you through the steps to allow us to get connected to your computer remotely. Once connected, we will be able to see your screen and quickly work to solve the issue.
Utilizing a secure, open source remote support software, remote support provides a convenient and quick means to troubleshoot and solve a variety of computer issues. Compatible with PC’s and Apple computers, simply click the “Download Remote Support” button for your system below to download the DWService client. Then, let us do the rest!
This software will only allow a remote connection when it’s opened, so you’ll be in charge of when you need remote support. Or, if you’d prefer to allow us to monitor a system at a moments notice, the software can be configured to run in the background too. Please contact us for more information.